Delivery Information

Placing an order

Placing your order could not be simpler.  Simply place the items you require into the online shopping basket and once you have confirmed you order, selected your preferred delivery method you will be taken through to make your payment. 

Postage and Shipping Charges

We endeavour to dispatch all orders within 48 hours of your placing an order. At the time of placing your order you will be given a number of delivery options from which you can make your selection based on both cost and speed of delivery.

Returns and Refunds

We want you to be totally satisfied with every purchase that you make from us. We try to offer our products at the best possible price. However, if for any reason, you are not completely satisfied with your purchase we will exchange it or offer you a full refund.

If you decide within seven working days that you would like to return an item purchased from our website you can return it to us and we will refund you the cost of your purchase. You will be responsible for the cost of returning the item to us.

Your statutory rights are unaffected.

Distance Selling Regulations
Under the Distance Selling Regulations you have the right to cancel your order for any item purchased on this website, for a full refund. This does not apply to any items personalised or produced to your specification.

To cancel you can e-mail us, or write to us at the address detailed below within seven working days of delivery of your items to you. You must take reasonable care of the items whilst in your possession and you must also make arrangements for returning the items to us at the address detailed below. You are responsible for the cost of returning the items.